Content for young and mid-career employees
For mid-level employees, it is important to thoroughly review their basic business skills in order to ensure their smooth future growth.
Also, due to their age, they will be entrusted with tasks such as on-the-job training (OJT) for juniors and subordinates, so learning communication skills and coaching techniques to bring out the abilities of new and young employees will make a difference in the results.
In order to make further advances, mid-level employees must also begin to learn negotiation and leadership skills.
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We have a wide range of teaching materials for OJT personnel, from standard business etiquette to coaching to bring out the abilities of new and young employees, and tips for creating a process for conducting planned OJT.
Strengthen your team
Teleworking Techniques for All Employees
1 person/12 months/5,500 yen
To achieve results through telework, each individual in an organization needs to understand their role and goals, and be able to work independently and autonomously.
This course will introduce the knowledge and skills required to introduce telework and operate it as a team.
What you'll learn
Overview of teleworking and risk countermeasures
1. Overview of Telework
2. Risks of teleworking and information security measures
3.Telework and management style
Telework communication skills
1. Basics of communication
2. Remote communication
3. Team communication
Remote Work Toolbox
1. Remote 1on1
2.OKR
3. Web conference management
Micro e-learning SmartOJT Library
Improve your business skills
1 person/12 months/5,500 yen
In addition to basic skills, this course teaches communication and logical thinking techniques that are essential for motivating people and achieving results at work. It is ideal for improving the skills of young and mid-career employees.
What you'll learn
communication
Business Mind
Business Skills
Career Design
Logical thinking
Business Japanese Conversation
Contemporary Business Japanese
1 person/3 months/16,500 yen
Master the vocabulary and expressions you need to work in Japan!
You can learn Japanese expressions you will encounter in business situations, from honorific language to vocabulary and expressions in the IT field!
What you'll learn
Introduce
Introducing OneselfExpress your intention
Expressing One's IntentionsAsk a Question
Asking a Questiontalk
Speaking to SomeoneMake a request
Making a RequestUnderstood
Agreeingturn down
DecliningConsult
Asking for AdviceAsk for permission
Asking for Permissionconfirm
ConfirmationAdvise
AdviceSay hello
Greetings SomeonePC-related conversations
Conversations about PCs
Daily Japanese conversation
Survival Japanese Conversation
1 person/3 months/16,500 yen
Master the vocabulary and expressions you need to live in Japan!
You can learn Japanese expressions you encounter in everyday life, from honorific language to vocabulary and expressions in the IT field!
What you'll learn
Japanese Verbs
apanese Verbsmove
MovingTaking out the trash
Taking out the garbageAt post offices and banks
At the post office or bankAt the hospital
At the hospitalMake a phone call
Using the telephoneWhen in trouble
EmergenciesDining out
Eating outbe invited to a meal
Accepting the dinner invitationFind a store
Looking for a shopShop
ShoppingRide a ride
Using means of transportationGo on a trip
Marking a getaway and others
No Image
To improve productivity and realize work style reform
Speed up your work
1 person/12 months/5,500 yen
In this course, we will organize and introduce the techniques used by fast workers to a level that anyone can do right now.
Please use it to improve on-site productivity and work efficiency in line with work style reforms.
What you'll learn
DISK1/The golden rules for determining how fast you work
DISK2/Work habits that accelerate your work speed
DISK3/Tips to speed up team work
DISK 4: Tips for making the most of "non-existent time"
DISK5/"The speed of thought" increases with patterns
DISK6: Leadership and team management to accelerate work
To be more successful at work
Work etiquette
1 person/6 months/11,000 yen
We will explain business skills for women, tips for increasing work productivity, and how to work in a way that will make you a reliable person in the workplace.
What you'll learn
Self-selection
Logical thinking
Recipes for increasing efficiency
presentation
Creating a work rhythm through meetings
Install the CEO brain
"People, things, and money" to improve a woman
1 person/6 months/9,020 yen
Business etiquette is a standard part of new employee training, but it's not just necessary for them.
In order to increase customer satisfaction and lead to results, business etiquette is required of all working adults.
Why not go back to the basics as a working member of society and relearn and recheck your business etiquette through this course?
What you'll learn
Workplace Rules and Compliance
Appearance tips
Key points regarding language and honorifics
Key points for reception and interaction
Key points for answering the phone
Business Basics Course
Practical coaching you can use today
1 person/3 months/2,200 yen
You can learn coaching (three principles, four skills and how to put them into practice) to bring out the abilities of new and young employees.
Using specific, common scenarios, you will learn step-by-step coaching steps and compare good and bad examples, so the content is practical and can be used from the first day.
What you'll learn
[Basics]
Introduction
Practical Skill 1: Listening Skills
Practical Skill 2: Questioning Skills
Practical Skill 3: "Recognition Skills"
Practical Skill 4: Advice Skills
summary
[Practice]
STEP 1 "Build trust and a sense of security"
STEP 2: "Communicate knowledge and encourage thought"
STEP 3 Show them what you're doing
STEP 4: Let the new employee do things their own way
STEP 5: Looking back
STEP 6: Discover the next challenge
summary
[Final test]
Excellent telephone response that touches the heart
1 person/3 months/6,600 yen
You will acquire telephone response know-how that will put you one step ahead in order to strategically utilize telephones for your business.
This is an advanced course for those who have already mastered basic etiquette and want to hone their practical skills.
What you'll learn
[Basics]
Receiving a call
This word makes a good impressionTake the call
~The key to a considerate response~Make a phone call
~Making the first voice encounter a success~
[Practice]
Complaint phone call
~Responses that transform a crisis into trust~Inquiry phone number
The secret to clarityMain phone number
～Service that makes people say that this company is different～Telemarketing
~Captivating the hearts of invisible customers~Negotiate over the phone
~10 minutes of phone calls are better than one visit~Asking over the phone: How to speak to motivate people
How to plan OJT
~ Practical OJT techniques to strengthen the workplace ~
1 person/3 months/4,400 yen
This book introduces practical methods for planning OJT, from planning to actually proceeding with it. It provides practical explanations on how to use the idea of coaching to specifically proceed with OJT according to the plan, and how to communicate with and develop subordinates and junior colleagues in the course of daily work.
What you'll learn
Positioning of OJT
7 steps of OJT
Social Style
Coaching through "GROW" - OJT in action
OJT skills training pack for people with subordinates
OJT Skills Enhancement Program
1 person/6 months/13,200 yen
This program will introduce practical on-the-job training methods and communication techniques to motivate new employees.
Through the training of new employees, we help senior employees in charge of OJT to improve their communication skills.
What you'll learn
Practical OJT techniques to strengthen the workplace
A mindset that produces results
The Art of Empathy
Listening Skills
Praise skills
The art of questioning
Advice skills
Scolding Technology
Feedback Technology
Techniques to increase motivation, etc.
No Image
Business Essentials Series
The Essence of Communication (Japanese and English versions)
1 person/3 months/13,970 yen
You will learn how to communicate effectively and appropriately in business.
What you'll learn
The basic elements of good communication
Basic communication skills
Communication skills to facilitate smooth work
Communication skills to build strong relationships with customers
1 person/3 months/13,970 yen
You will learn the knowledge and skills that a leader should have, as well as the basic leadership style that should be demonstrated depending on the situation.
What you'll learn
Chapter 1: Leadership
Chapter 2 The Power a Leader Needs
Chapter 3 Motivating Members
Chapter 4: The Basic Cycle of Demonstrating Leadership
Chapter 5: The leadership style you should demonstrate
Business Essentials Series
The Essence of Leadership
(Japanese and English versions)
1 person/3 months/13,970 yen
By understanding the negotiation process, you will be able to learn how to negotiate effectively.
What you'll learn
What is Negotiation?
Pre-negotiation stage
Negotiations in progress
Post-negotiation stage
Business Essentials Series
The Essence of Negotiation
(Japanese and English versions)
1 person/3 months/9,900 yen
Improving planning skills is a must-have theme for creating original proposals and work.
Masatake Matsuoka, who has realised projects on a range of scales, from advertising plans to regional development plans, using a methodology known as "editing engineering," will impart the know-how to master planning as a skill, rather than relying on inspiration, intuition or experience.
What you'll learn
STEP 1 The secrets of Seigo-style planning
STEP 2 Imagine the plan
STEP 3 Managing the project - from creating the frame to the presentation
Planning and editing
